What we do here is provide help to our readers the best we can so if we haven’t published posts about your concern, feel free to contact us by filling up our Android issues questionnaire.
We understand your phone is still brand new and it should work perfectly without a hitch but not even Samsung can guarantee there won’t be any problems.
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So, read on to learn how to troubleshoot your phone.īut before anything else, if you’re currently experiencing different issues with your phone, then I suggest you visit our Samsung Galaxy S8 troubleshooting page for we’ve already started providing support to our readers who own this device. I will, however, guide you on how to troubleshoot the wired charging issue since not every owner has a wireless charger, besides if the wireless charging fails, there’s nothing much you can do about it except send the phone to be checked by a technician. As we all know, there are two ways to charge the phone wireless and wired charging. In this post, I will walk you through in troubleshooting your new Galaxy S8 that won’t charge.
We need to troubleshoot to, at least, have an idea what the problem with the phone really is. However, we just cannot make hasty generalization because we’ve seen cases wherein a phone refused to charge after experiencing app- and firmware-related issues. It’s actually very alarming if the phone refuses to charge because it’s a sign of a serious hardware problem that includes the battery. We’ve started receiving messages from our readers who bought this new device but are already plagued with a not charging issue. Your new Samsung Galaxy S8 is a powerful smartphone but without power, it’s nothing. I cannot stress enough how important charging is to keep the phone going when the battery drains out.
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